Quick overview
Job description
Solar Technical Designer
Leeds Office | Full Time
Who are Zuno?
Zuno is a global platform connecting brands with skilled engineers to power installations in the home.
Our digital platform connects engineers with installation jobs across the UK, with over 15,000 engineers signed up to our network and growing.
We work with some of the biggest names in home energy, including E.ON, EDF Energy, Worcester Bosch and Tesla, helping get their products installed in customers’ homes, from boilers and solar panels to battery storage and EV chargers.
What makes us different? Technology. Think about what Uber did for taxis and Amazon did for retail. Zuno is bringing that same digital-first thinking to home energy, connecting brands, products and engineers through technology to make installations simpler, smarter and more scalable.
Job Overview
To work as part of the technical team, desk top surveying installations to ensure our engineers can attend with the right materials and install Solar PV and Battery Storage system taking into consideration all the current MCS / NAPIT and manufacturers regulations.
Key Responsibilities
This will be an office based role where you will deliver customer service excellence Ensure that all customers receive accurate advice that is relevant to their circumstances.
Reviewing products that customers order for their suitability and discussing any issues prior to materials being ordered/dispatched.
Managing issues as they are highlighted by installing engineers and/or customers before/during completion of works undertaken by Zuno.
Advising engineers on best technical practice and customer service issues as required
Recognising and highlighting abnormal problems or issues that are (or likely to cause) significant problems with either customers or engineers.
Maintaining clear and accurate job records
Communicating clearly with customers, engineers and other employees
Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with Zuno.
Qualifications & Skills
Proven experience in solar PV system installation, inspection, or technical auditing.
Strong knowledge of solar PV technology, electrical systems, and relevant codes and standards.
Ability to interpret technical drawings, schematics, and project documentation.
Detail-oriented with excellent analytical and problem-solving skills.
Good communication skills, both written and verbal, with the ability to clearly report technical findings.
Ability to work independently and manage multiple audits within deadlines.
Benefits
30 days annual leave + bank holidays
Private medical cover with Aviva*
4 x salary Death in Service cover with Zurich*
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events
After probationary period*
Please note, we’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.