Capacity & Demand Manager - DV Cleared

Capacity & Performance Manager - DV Cleared 12-Month Contract | South West | £600 to £700 per day (DOE) | Outside IR35 We are seeking an experienced Capacity & Performance Manager to join a high-profile programme in the South West. This is a 12-month contract, paying up to £700 per day, with hybrid working available.

The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management, ideally gained within large-scale, complex or secure environments.

Key Responsibilities Lead capacity and performance management across complex IT infrastructure and services.<br />Develop demand, capacity and performance models, forecasts and long-term capacity plans.<br />Analyse infrastructure performance and utilisation across physical, virtual and cloud environments.<br />Produce dashboards, reports and management information to support technical and business decisions.<br />Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements.<br />Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation.<br />Support live operational issues, providing capacity and performance analysis during incidents and service outages.<br />Manage demand, risk, incident, problem and change activities through established ITSM processes.<br />Provide technical input into infrastructure projects, architecture and service design.<br />Support continuous improvement of capacity and performance management processes, tools and reporting.

Essential Experience Extensive experience in Capacity Management and Performance Analysis within enterprise IT environments.<br />Strong experience of capacity planning, forecasting, demand modelling and infrastructure performance management.<br />Experience across Windows, Linux/UNIX, virtualisation, databases, storage and enterprise infrastructure.<br />Strong analytical skills, with experience interpreting large and complex datasets.<br />Experience with monitoring and performance tools such as Splunk, AppDynamics, BMC, VMware, PerfMon, Patrol, TeamQuest or similar.<br />Strong knowledge of SQL/Oracle and data analysis.<br />Experience working with senior stakeholders, technical teams, suppliers and service providers.<br />Strong understanding of ITIL, Incident, Problem, Change, Risk and Service Management.<br />Excellent communication, reporting and stakeholder management skills.

Clearance &amp; Location Active UK DV clearance is essential.<br />Hybrid working<br />12-month contract.<br />Up to £700 per day.This is an excellent opportunity for an experienced Capacity &amp; Performance professional to work on a complex, enterprise-scale programme where your expertise will directly support service resilience, performance and future capacity planning