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IT Service Desk Analyst - Hybrid, 1st Line Support (APAC)

MotionKnox, Victoria🇦🇺AustraliaPosted 18 Aug 2026

Quick Overview

Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior

Job Description

Motion is seeking a Full-Time IT Service Desk Analyst to provide 1st level IT support across our GPC Asia Pacific network. The role operates in a hybrid environment with two days of work-from-home and three days in the office, based at the Rowville location.

You will handle incidents, monitor queues, ensure SLA adherence, and contribute to knowledge base articles while aligning with ITIL practices and cross-location collaboration.

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