ServiceNow - Project Manager - Health Care

Project Manager - Service Now

Edison, NJ

12 Month(s)

• Enterprise Req Skills

   Project management, ServiceNow, CDM, Clinical Device management, SPM

 Top Skills Details

ServiceNow

• CDM(clinical device management) Module
• SPM ( strategic portfolio management) Module

 Role Overview:

Lead end-to-end delivery of enterprise ServiceNow initiatives. Act as the primary point of accountability for project execution, partnering with business owners, stakeholders, and technical teams to ensure high-quality, on-time, and budget-compliant outcomes. Key Responsibilities:

•         Project Delivery: Manage the full project lifecycle (requirements, design, dev, test, deployment) following HMH IT’s standardized processes.

•         Resource & Task Management: Oversee resource planning, project tasks, milestones, and RASCIs within ServiceNow PPM/SPM.

•         Stakeholder Liaison: Act as the primary bridge between customers, vendors, and internal leadership; maintain trusted relationships and transparent reporting.

•         Risk & Change Management: Proactively identify risks, develop mitigation plans, and oversee scope changes to meet project goals.

Expertise:

•         Demonstrated success in organizing/tracking projects, managing teams, and delivering on-time/on-budget results.

•         Extensive experience managing ServiceNow implementations; Clinical Device Management (CDM), Strategic Portfolio Management (SPM) and ITSM.

•         Experience implementing Healthcare Life Sciences ( HCLS) a plus.

•         Skills: Exceptional communication, relationship management, critical thinking, and complex problem-solving abilities.

•         Familiarity with ServiceNow AI capabilities a plus.

Preferred Certifications:

•         PMP, ITIL, and ServiceNow certifications (CSA, CIS in SPM/ITSM).

•         SCRUM/Agile certification (CSM, PSM).