Senior Network Technician

Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate Services

Department: IS-PPMC

Location: Penn Presbyterian Medical Center- 51 N 39th Street

Hours: M-F, 8hr days

Summary:

The Senior Network Technician resolves issues related to the coordination, control, design, support and operation of specialized components of a data network such as Local Area Networks (LANs), Wide Area Networks (WANs). Configures, tests, maintains, troubleshoots and tunes network infrastructure such as routers, switches, gateways, firewall systems, multi-function switches and end offices, signaling transfer points. Participates in network planning for network infrastructure enhancements and expansions.

Responsibilities:

• Proactively manages assigned Entity physical network components.
• Escalates appropriately to manager when a problem or issue reaches a critical state as well escalates to manager when additional support is needed in order to resolve an issue.
• Participates in the Core Infrastructure meetings and is up to date on all communications from Core Infrastructure team to understand technology direction and adherence to technology standards.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:

• H.S. Diploma/GED is required.
• 4+ years of experience in data, voice or video networks is required.
• 1+ years of experience working with multiple technical platforms (e.g. mainframe, two-tiered client-server, three-tiered client-server) and at least two network systems (e.g. Cisco, Nortel) is required.
• 1+ years of experience working with network systems, networking principles is required.
• 1+ years of experience working with network software and hardware is required.
• 1+ years of experience working with proprietary software and hardware is required.
• Bachelor's degree is preferred.
• Healthcare environment experience is preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.