Why This Role Stands Out
This role offers a fantastic opportunity to develop your customer service and security skills within a renowned company that encourages career advancement across its brands. If you are a proactive individual passionate about guest experience and safety, you'll thrive in this inclusive team environment. Apply now to join a pioneering venture that values your contributions and offers a competitive compensation package.
Quick Overview
Job Description
As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality.
As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.
The result: hotels with a unique sense of place that locals can feel proud of.
So, if you love where you live, join us and inspire other people to love it, too.
As a Night Porter, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Be the first point of contact for late arrival check-ins and walk-ins
- You’ll ensure guest and business safety, and security is top priority at all times
- In the event of a fire, evacuate all guests and team from the business safely and quickly
- Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
What you’ll bring…
- Willingness to learn and expand your skills
- Have a great eye for detail, making sure every pint is poured to perfection
- A passion for giving great service and making sure every customer receives a warm welcome
- A positive can-do attitude and be a real team player
We’re all about rewarding our teams hard work, that’s why…
You’ll receive a competitive salary, tronc payments and pension contribution as well as:
- The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Wage Stream – Access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
- Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!
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