IT Manager

Job#: 3042856

Job Description:
IT Manager

Location: Florence, OR (Onsite)

Role Overview

We are seeking a hands-on, technically skilled IT Manager to lead a team of technicians in managing day-to-day IT operations, infrastructure support, and projects. This role reports to the Director of MIS and is ideal for an adaptable leader who can motivate and inspire a technical team in a dynamic, on-premise environment. The focus will be on fostering a collaborative, respectful, and accountable culture while elevating the team's support capabilities.

Key Responsibilities

• Supervise a team of 8 technicians, providing coverage across day and night shifts.
• Provide hands-on support for infrastructure, hardware deployments, application upgrades, and networking issues.
• Troubleshoot technical issues alongside the team to ensure timely resolution.
• Maintain a fluid schedule to provide leadership and coverage as needed, including occasional evening availability.
• Support the Director of MIS in executing the strategic vision to modernize IT operations.
• Encourage innovation and continuous improvement in IT support practices.
• Communicate effectively with both technical and non-technical stakeholders.

Required Qualifications

Education: A Bachelor's or Master's degree in an IT-related field is preferred. Certifications are not required if the candidate possesses a relevant degree.

Experience: Broad experience in infrastructure support, application upgrades, hardware deployments, and networking within an on-premise environment is required.

Technical Skills: Experience with a ticketing system is required.

Preferred Qualifications

• Prior experience working in a tribal casino environment.
• Familiarity with IGT systems.
• Experience with the Managed Engine ticketing system.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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