Channel Account Manager

Channel Account Manager

Remote Working

£30,000 - £40,000 basic to earn £70,000 to £80,000 OTE

We have a great opportunity for a Channel Account Manager to join an industry leader within the Communications world.

If you are looking to build a career within B2B Account Management and sales, this is a fantastic opportunity to join a growing business and stretch your skills. As Channel Account Manager, you ll join our growing sales team within a hands-on account management role. Looking after the SME partner accounts, you ll focus on keeping the clients happy and ensuring client retention.

Key Responsibilities:

• Own and manage a portfolio of smaller billing accounts.

Build strong relationships and identify growth opportunities within your Accounts

• Conduct regular account reviews to understand partner needs, challenges, and commercial objectives

• Lead retention calls when partners reduce activity or consider moving business

• Proactively identify upselling and cross-selling opportunities within your account base

• Monitor account health metrics and address issues before they escalate

• Ensure partner satisfaction and act as an internal advocate for your account

Skills & Competencies

• 2+ years' experience in channel, B2B sales or account management

• A track record of building and maintaining strong professional relationships

• Experience in telecommunications, UCaaS, or technology channel sales (highly desirable)

• Commercial awareness and the ability to identify revenue opportunities

• Proficiency in Microsoft Office (Excel, PowerPoint, Word)

• Able to manage multiple priorities and meet deadlines

• Confident handling difficult conversations, including retention and churn discussions

The successful candidate can expect a salary of £30,000 - £40,000 depending on experience, plus the chance to earn another £30k - £40k in commission on top, along with an impressive benefits package.

Please include your current location on your CV or application. Applications without a location may not be considered. If you are relocating, please state both your current location and your intended relocation area.