Technical Systems Officer - MS Endpoint Management / Intune

Technical Systems Officer - Edinburgh

Morris Sinclair is recruiting on behalf of a client for a Technical Systems Officer.

About the Opportunity

Our client is a well-established organisation operating within a highly regulated and safety-critical environment. They are seeking a Technical Systems Officer to join their team at their Edinburgh headquarters and play a key role in supporting and developing their ICT infrastructure typically at 1st / 2nd Line level.

The Role
As Technical Systems Officer, you will be responsible for implementing the organisation's ICT rolling replacement programme, reviewing user requirements, specifying and installing hardware, and managing build images and configurations to ensure efficient deployment of equipment.
You will maintain hardware and software records within the ICT asset management system, provide technical support to users, and investigate emerging technologies to support continuous improvement across the organisation.

Benefits

• Excellent pension scheme
• 25 days annual leave, increasing with service
• Public holiday entitlement
• Generous sick pay and family leave policies
• Ongoing training and professional development opportunities
• Hybrid working arrangements
• Flexible working hours when office based

Key Requirements

Essential

• HND or Degree in a Computing-related subject
• Minimum of 2 years' IT support experience
• 1st / 2nd Line Support in MS Windows 10/11, MS 365 based infrastructure
• Strong experience of MS Endpoint Management / Intune
• Project delivery / project management experience
• Detailed technical knowledge of network operating systems
• Strong understanding of PC architecture
• Knowledge of network security principles and emerging trends
• Advanced technical troubleshooting and problem-solving skills

Desirable

• Microsoft Certified Professional qualification
• ISO27001 Information Security Management accreditation

What's on Offer?

This is an excellent opportunity to join a respected organisation where technology plays a critical role in supporting operational excellence. The successful candidate will have the chance to contribute to meaningful projects, work with a broad range of technologies, and develop their career within a supportive and professional environment.

Location: Central Edinburgh (Hybrid Working Available)
Salary: Starting at £37,000 rising to £39,000 after 1 year with an annual bonus of £1000 qualifying after April 2027.

Our client is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.