Senior IT Support & Incident Manager

Transport for NSW is seeking a Senior Resource Governance Officer for a Fixed Term Full-Time position in Sydney. This role involves providing end-user IT support, diagnosing and resolving incidents, and delivering outstanding customer service.

The ideal candidate will have hands-on experience in Level 1 IT support, troubleshooting PC/LAN issues, and a strong understanding of IT service management principles. Join our diverse workforce dedicated to providing an efficient transport system.