Contract Demand Lead

Contract Demand Lead

Daily Rate: £313.25 per day Inside IR35
Duration:6 months
Location:Telford 2 days onsite per week

Description and Location

We are looking for a highly organised and proactive Contract Demand Lead (CDL) to join the Market Unit Demand Management team.

As a CDL, you will act as the focal point for demand management activity across one or more contract areas, ensuring client requests are progressed efficiently, governed appropriately, and delivered in line with contractual commitments.

You will work with a wide range of stakeholders across commercial, delivery, finance and PMO teams to coordinate responses, manage priorities and drive operational excellence.

What You'll Be Doing

Manage demand requests from initial receipt through to response issuance.
Ensure contractual response commitments and SLAs are achieved.
Monitor and manage demand pipelines, risks and dependencies.
Drive visibility of future demand to support planning and decision making.
Coordinate stakeholders to obtain inputs, approvals and estimates.
Maintain accurate records and workflow data to support reporting and audit requirements.
Support implementation of Common Response principles and governance controls.
Identify opportunities for continuous improvement across the Demand Management process.
Provide support and cover across contract areas as required.
What We're Looking For

We're interested in people who can demonstrate:

Strong stakeholder management and communication skills.
Experience working within a governance, operational or service management environment.
Ability to manage multiple priorities and deadlines simultaneously.
Strong attention to detail and commitment to quality.
Experience managing risks, issues and escalations.
Confidence working with reporting data and operational metrics.
A collaborative approach with a focus on delivering excellent customer outcomes.

Desirable Experience

Demand Management.

PMO, operational management or service delivery.

Government account experience

Workflow management tools (Jira) and reporting platforms.