IT Chargeback & Reporting Specialist

Salary: See Position Description
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 9739717
Agency: University of South Carolina
Opening Date: 08/12/2026
Closing Date: 9/14/2026 11:59 PM Eastern
Agency Specific Application Procedures:: Your application must be submitted online at ;br>Class Code:: AM01
Position Number:: 9739717
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: Unclassified
EEO Statement: Equal Opportunity Employer
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

IT Chargeback & Reporting SpecialistDepartment: IT Business OperationsAdvertised Salary Range: Part/Full Time: Full TimeAbout UofSCFrom the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.Inclusive Excellence StatementAdvertised Job SummaryJoin our IT Business Operations team and help shape how the university manages and reports on enterprise technology services. As the IT Chargeback & Reporting Specialist, you'll transform technology usage data into meaningful insights that support responsible resource management, AI governance, and informed decision-making across the institution. Working with enterprise AI platforms and other centrally managed technologies, you'll develop reports, maintain dashboards, support customers, and help ensure transparency in technology consumption and allocation.

Minimum and Additional Requirements

Knowledge/Skills/Abilities- Knowledge of technology usage reporting, operational analytics, chargeback, showback, allocation tracking, or related IT financial operations practices.- Knowledge of AI-enabled platforms, enterprise software services, cloud-based tools, or credit/token/consumption-based technology models.- Ability to maintain dashboards, review data for accuracy, identify trends, and summarize usage information for technical and non-technical audiences.- Ability to create recurring reports, interpret usage data, and communicate findings clearly through written summaries, dashboards, spreadsheets, or presentations.- Strong customer service skills and the ability to respond professionally to questions about usage, allocations, permissions, access levels, and reporting outputs.- Ability to work with spreadsheets, dashboarding tools, reporting systems, and data exports.- Strong attention to detail, organizational skills, and ability to meet recurring reporting deadlines.- Ability to identify data inconsistencies, investigate usage anomalies, and coordinate with technical or functional teams to resolve issues.- Ability to explain technology usage, credit consumption, and allocation concepts in plain language.- Ability to maintain confidentiality and handle institutional usage, financial, and customer data responsibly.- Ability to document processes, maintain standard operating procedures, and recommend practical improvements.- Ability to work independently while collaborating with IT service owners, business operations staff, unit representatives, and customers.

Preferred Qualifications

Preferred Qualifications- Experience with technology usage reporting, IT financial operations, dashboard maintenance, customer-facing reporting, AI-enabled platforms, cloud or SaaS usage tracking, chargeback processes, or higher education technology services. - Experience with tools such as Excel, Power BI, Tableau, ServiceNow, cloud dashboards, administrative consoles, or similar reporting platforms is preferred.

Additional Comments

Job Close Date09/14/2026Special Instructions to ApplicantPositions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 14, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:- Health and Life Insurance- Retirement Programs- Paid Tuition- Dependent Scholarships- Annual Leave- Sick Leave- 13 Paid Holidays (including an extended December holiday)- Paid Parental Leave- Professional Development Opportunities Click_and_divisions%2Fhuman_resources%2Fcareers%2Findex.php&data=05%7C01%7CKURTRS%40email.sc.edu%7Ceca45df616784275e15908dab2a706ac%7C4b2a4b19d135420e8bb2b1cd238998cc%7C0%7C0%7C845870%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=j6sQGvabHDZHDmRBFwMrq8P8QCuDmChuJ%2FH5%2F8hDRUw%3D&reserved=0 to learn more about why you should work at USC.To apply, please visit: StatementThe University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.je-e5bf81a3014f47699b80b3beefaa5e25
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.