Field Service Engineer — Water Treatment

Field Service Engineer — Water Treatment
Location: Raleigh, NC (27615) | Full time | Salary: $50,000–$95,000 + benefits 

Overview
Provide on-site and remote technical support, commissioning, maintenance, and troubleshooting for water treatment systems across the region. Deliver professional customer service and accurate documentation.

 

Key responsibilities
Perform preventative and corrective maintenance on electro-mechanical water treatment equipment (pumps, valves, motors, etc.).
Commission new systems and complete detailed commissioning reports.
Troubleshoot electrical, mechanical, and control system issues on-site and remotely.
Install, test, and maintain electrical/control panels, PLCs, I/O, and instrumentation; tune control loops and assist with programming.
Train customer personnel on operation and maintenance procedures.
Maintain internal records and provide timely external service reports.
Travel regionally and occasionally across North America as required.
Maintain safe work practices and represent the company professionally at customer sites.

 

Qualifications
Vocational certificate or Associate’s degree preferred; equivalent experience accepted.
3–5 years’ experience with electro-mechanical equipment and system start-ups/maintenance.
Hands-on experience with PLCs, control panels, I/O, and instrumentation.
Ability to read electrical/mechanical drawings and P&IDs.
Strong problem-solving, communication, and customer-facing skills.
Proficient with Windows-based PC software.
Valid driver’s license and clean driving record.
Ability to lift heavy items and work on feet for extended periods; flexible to work outside normal hours when needed.

 

Preferred
Experience in water treatment or related process industries.
Willingness to obtain industry-specific certifications as required.

 

Benefits
401(k) with matching, health/dental/vision, life insurance, FSA, paid time off, parental leave, tuition reimbursement, professional development assistance.