Systems Administrator - SAP Business Objects

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Role Overview

We are seeking an Intermediate-Level Systems Administrator with strong SAP BusinessObjects (BO) administration and infrastructure experience to support the Project Sunshine initiative. This role is responsible for maintaining the stability, performance, and availability of BI platforms and supporting infrastructure.

Key Responsibilities

• Administer SAP BusinessObjects BI platform environments (Development, QA, Production)
  • Perform installation, configuration, upgrades, and patching of BO components
  • Manage user access, roles, and security settings
  • Monitor platform health including CMS, Web Intelligence, and scheduling services
  • Troubleshoot system issues and optimize report performance
• Systems & Infrastructure Administration
  • Manage Windows/Linux server environments supporting BI platforms
  • Support application servers, web servers, and middleware components
  • Monitor system performance and ensure high availability
  • Perform capacity planning and system patching
  • Support disaster recovery and failover planning
• Production Support & Incident Management
  • Provide L2/L3 production support for SAP BO and infrastructure issues
  • Perform root cause analysis and implement corrective actions
  • Monitor job schedules and ensure timely execution
  • Track incidents using ITSM tools in alignment with SLAs
• Performance Optimization & Monitoring
  • Proactively monitor system health to prevent performance issues
  • Optimize BO performance and system resource usage
  • Recommend improvements to infrastructure scalability
• Security & Compliance
  • Implement system security and access controls
  • Ensure compliance with healthcare regulations (e.g., HIPAA)
  • Support audit requirements through documentation and logging
• Collaboration & Continuous Improvement
  • Collaborate with data engineers and BI developers
  • Support data platform modernization initiatives
  • Enhance monitoring and automation practices
  • Maintain documentation and runbooks

Required Qualifications

• 5 years of experience as a Systems Administrator or BO Administrator
• Experience with SAP BusinessObjects BI Platform (4.x preferred)
• Experience supporting enterprise production environments

Technical Skills

• SAP BO components (CMS, Web Intelligence, CMC, Scheduling)
• Windows and/or Linux server administration
• Application/web servers (Tomcat, IIS)
• System monitoring and performance tuning
• Networking fundamentals

Preferred Qualifications

• Experience with SAP HANA or SAP data platforms
• Exposure to cloud environments (Azure, AWS)
• Experience with ETL tools or data integration workflows
• Healthcare industry experience

Key Success Metrics

• High system uptime and platform stability
• Reduced incident resolution times
• Improved report performance
• Successful support of Project Sunshine deliverables

Compensation and Benefits

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is 67.96 to 88.11 W2. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.

Contact Information

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NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.