Onsite Library ICT Service Desk Technician - Melbourne

State Library Victoria is seeking an ICT Service Desk Officer based in Melbourne for a full-time, fixed-term position to April 2027. The role delivers essential first-level technical assistance to Library staff and service users, ensuring timely issue resolution and adherence to service levels.

You will support Windows 10, Microsoft 365 and a range of SaaS applications within a Microsoft 365 environment, assist with software deployments and device replacements, and escalate when required,