Business Analyst

We are recruiting Business Analysts to support a utility transformation programme within the Energy / Smart Grid sector. Working within the EMS / LSAT workstream, you will undertake detailed business analysis and requirements definition to support changes to Energy Management System (EMS) capabilities and associated operational applications.

Due to the nature of the programme our client will only consider candidates with previous experience working within the utilities or energy sector.

You will work with operational users, power system specialists, project managers and technical teams to understand business needs, document processes and define clear, testable requirements. The role will help ensure that proposed solutions support electricity network operations and deliver agreed business outcomes.

Responsibilities

• Plan and facilitate workshops, interviews and process walkthroughs with business and operational stakeholders.
• Analyse current processes, system usage and operational challenges, identifying gaps and improvement opportunities.
• Define future processes, including changes to responsibilities, information flows and system interactions.
• Capture and document business, functional and non-functional requirements.
• Produce process maps, use cases, user stories, business rules and acceptance criteria appropriate to the delivery approach.
• Work with SCADA / EMS Analysts and power system specialists to clarify technical requirements and their business context.
• Identify data and reporting needs, coordinating detailed requirements with data and integration teams. Prioritise requirements with stakeholders and support agreement on scope and delivery priorities.
• Maintain requirements traceability from business objectives through design, testing and acceptance.
• Assess change requests and their impact on processes, users, systems and dependent workstreams.
• Review proposed solutions and supplier specifications against agreed business requirements.
• Support user acceptance testing through business scenarios, test preparation and defect clarification.
• Work with change and readiness teams to identify training, communications and procedure updates.

Essential Skills & Experience

• Proven experience as a Business Analyst on complex technology or business transformation programmes.
• Experience working within electricity utilities or energy environment.
• Strong requirements elicitation, analysis, documentation and validation skills.
• Experience mapping current and future business processes and undertaking gap analysis.
• Ability to translate operational needs into clear, structured and testable requirements.
• Experience facilitating workshops and building agreement across stakeholders with different priorities.
• Understanding of the system delivery lifecycle, including design, testing, implementation and business readiness.
• Experience maintaining requirements traceability and managing changes to agreed requirements.
• Ability to work effectively with technical specialists, suppliers and non-technical stakeholders.
• Strong analytical, communication and documentation skills.

Desirable Skills & Experience

• Previous work within a Transmission System Operator (TSO), Distribution Network Operator (DNO) or Distribution System Operator (DSO).
• Experience supporting EMS, SCADA, control room or power system analysis programmes.
• Understanding of electricity network operations and the business processes supporting operational decision making.
• Experience supporting system replacements, upgrades or migrations.
• Exposure to operational data, system integration and reporting requirements.
• Familiarity with modelling and requirements tools, such as BPMN, Visio, Jira or Azure DevOps.
• Experience working within waterfall, Agile or hybrid delivery environments.