AI Product Manager

Utah Transit Authority

Description

The AI Product Manager leads the strategy, development, implementation, and lifecycle management of artificial intelligence (AI) products and solutions across the organization. Reporting to senior leadership, this position provides direct supervision and leadership to assigned staff, including hiring, coaching, performance management, employee development, and workforce planning. This role works cross-functionally with technology, operations, data strategy, customer experience, and executive leadership to define business needs, deliver AI-enabled capabilities, ensure operational excellence, and support organizational transformation. The AI Product Manager ensures compliance with internal governance, security, privacy requirements and industry best practices while driving innovation that enhances performance, safety, and efficiency.

MINIMUM QUALIFICATIONS

EDUCATION/TRAINING:

Bachelor's degree in Business, Computer Science, Engineering, Data Science, Information Systems, or related field.

Preferred: Master's degree or certifications in product management, Agile/Scrum, or AI/ML.

EXPERIENCE:
Minimum 4 years of product management, digital technology, analytics, or related work.

2 years of supervisory experience.

Experience working with data science, machine learning, or AI-driven products.

Experience leading cross-functional teams.

Preferred: Public sector or operations technology experience.

Experience in developing difficult to very complex ETL or ELT processes from customer specs to user sign-off. Experience in data warehousing, ETL & data modeling, data integration and reporting.

Exercising good customer service skills requiring application support, deployment, and troubleshooting experience. Previous project management experience required.

• Copilot, Copilot Studio.
• Azure AI Foundry, Microsoft Agent Framework
• SQL, SSRS, SSIS.
• Data Warehouse, Data Lakes.
• Python or R or both.
• Fabric and all Fabric tools
• Power Apps, Power Automate and other Microsoft tools.
  

Knowledge:

• Advanced knowledge of SQL and Relational database concepts. Knowledge of Oracle, MySQL, PostgreSQL databases preferred.
• Understanding of AI/ML concepts, data pipelines, and model lifecycle.
• Familiarity with cloud platforms and MLOps fundamentals.
• Knowledge of UX principles and data governance.
• Designing, implementing, and maintaining complex database management systems, data models, and data warehouses.
• Transit data, software, Systems and process experience
• JD Edwards, Trapeze, Transit Systems and SharePoint.

Skills:

• Proficient in Microsoft Business Intelligence Stack (Fabric, PowerBI, TSQL, SSIS, SSAS and SSRS).
• Demonstrated skills in specification and design for business data organization and creating solutions with BI tools.
• Strong communication and interpersonal skills.
• Requirements gathering, documentation, and user story writing.
• Analytical and quantitative skills.
• Vendor management.
• Interpersonal skills.
• Analytical skills

Abilities:

• Troubleshoot issues in a multi-tier environment.
• Work independently or alongside others in a team.
• Communicate information and ideas clearly both verbally and in writing.
• Ability to lead teams with collaboration and diplomacy.
• Ability to work under pressure and deadlines.
• Ability to translate technical concepts.
• Ability to manage multiple projects.
• Regular and predictable attendance.
• Follow directions and programming standards according to department protocols.
• Manage time, meet scheduled due dates and track the status of projects.
• Lead and coach team members.

Must be able to pass BCI, FBI, and UCJIS background check.

This job requires regular and predictable attendance.

- OR -

An equivalent combination of relevant education and experience.

UTA reserves the right to determine the equivalencies of education and experience.

Shift Information: Hybrid available post Probation

Pay Rate: $117,700.00

If interested, apply before: November 5, 2026

As a full-time Administrative Employee, your Total Rewards Benefits Package will include:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance, with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).

• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.

• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.

• 10 paid holidays and two paid (2) floating holidays per year.

• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.

• Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.

• Training, development, and career advancement opportunities.

• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).

• Free transit passes for employees, their spouses, and their dependent children.

• Employee assistance program - includes counseling, legal services, financial planning, etc.

• UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.

• Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness.

• Discounted cell phone plans with T-Mobile.

• Pet insurance plan options (tailored plan coverage based on pet's health and needs).

PM21

Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two work days' notice prior to the need for the accommodation is required.

Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.

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