Quick overview
Job description
Heat Pump Manager
Leeds Office - Full Time
Who are Zuno?
Zuno is a global platform connecting brands with skilled engineers to power installations in the home.
Our digital platform connects engineers with installation jobs across the UK, with over 15,000 engineers signed up to our network and growing.
We work with some of the biggest names in home energy, including E.ON, EDF Energy, Worcester Bosch and Tesla, helping get their products installed in customers’ homes, from boilers and solar panels to battery storage and EV chargers.
What makes us different? Technology. Think about what Uber did for taxis and Amazon did for retail. Zuno is bringing that same digital-first thinking to home energy, connecting brands, products and engineers through technology to make installations simpler, smarter and more scalable.
Job Summary:
We are seeking an experienced and results-driven Heat Pump Manager to lead the delivery, coordination, and strategic development of our heat pump installation and service operations. This role involves overseeing end-to-end project delivery, managing technical teams, and working closely with stakeholders to support growth, The ideal candidate will have a strong background in heat pump technology (air source and/or ground source), team management, and regulatory compliance in the renewable energy or HVAC industry.
Key Responsibilities:
Manage and coordinate the design, installation, and commissioning of heat pump systems for clients.
Lead a team of engineers, installers, and coordinators, ensuring high standards of technical delivery and customer service. Provide technical support and guidance on heat pump system design, sizing, and performance.
Ensure compliance with industry regulations and quality standards.
Develop and maintain project plans, budgets, and schedules to ensure timely and cost-effective delivery.
Work closely with sales, procurement, and customer service teams to support smooth handovers and operational readiness.
Stay up to date with industry trends, emerging technologies, and government schemes.
Monitor and improve installation quality and efficiency through regular audits and process improvements.
Liaise with clients and stakeholders to manage expectations, resolve issues, and ensure satisfaction.
What we are looking for:
Proven experience in managing heat pump projects or similar renewable energy installations.
Strong technical understanding of air source and/or ground source heat pump systems.
Demonstrated ability to lead and manage operational teams.
Familiarity with industry standards, building regulations, and heating policies.
Excellent project management, communication, and problem-solving skills.
NVQ Level 3 in Plumbing, Heating, or equivalent trade qualification.
Experience with heat pump design software and CAD tools.
Health & Safety qualifications
Benefits:
30 days annual leave + bank holidays
Private medical cover with Aviva*
4 x salary Death in Service cover with Zurich*
Enhanced Family friendly policies
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events
Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.
*After probationary period