Business Operations & HR Generalist

Are you an organised operations professional with HR administration experience, looking for a varied role where you can make a real impact?

A leading London-based specialist education provider within the TV and film industry is looking to appoint a Business Operations & HR Generalist to join its team in a newly created role.

Internationally recognised for developing the next generation of screen industry talent, the organisation delivers practical, industry-focused training that equips students with the skills and experience needed to build successful careers.

Working closely with senior leadership, you'll play a key role in supporting HR, business operations and executive administration. From coordinating recruitment and onboarding to improving processes, managing key business systems and supporting organisational projects, no two days will be the same.

You'll be someone who enjoys working across multiple teams, building effective relationships and keeping priorities moving forward. With excellent organisational skills and a proactive approach, you'll be comfortable managing a varied workload in a fast-paced environment.

This is an exciting opportunity to join a creative organisation during a period of positive change, where you'll have the chance to influence how the business operates while developing your own career.

This is a hybrid role that will require you to be in the office 3 days a week.

Key Responsibilities

• Coordinate recruitment activity, interviews, onboarding and employee lifecycle administration.
• Maintain HR records, documentation and compliance processes, including Right to Work and DBS checks.
• Support payroll administration, benefits and HR system administration.
• Manage operational trackers, calendars, documentation and business records.
• Coordinate meetings, action logs and cross-functional projects.
• Maintain policies, procedures and audit-ready documentation.
• Support document control across Microsoft 365, SharePoint and shared business systems.
• Prepare reports, trackers and executive documentation for senior leadership.
• Assist with operational planning and business improvement initiatives.
• Provide occasional facilities and operational support where required.

About You

You'll be highly organised, detail-oriented and enjoy working in a fast-paced environment where no two days are the same.

You'll have:

• Previous experience in HR administration, business operations or office management.
• Excellent organisational and meticulous attention to detail
• Exceptional communication skills.
• Strong Microsoft 365 skills, including Excel, Teams and SharePoint.
• Experience managing confidential information and maintaining accurate records.
• The ability to manage multiple priorities and build strong relationships across teams.
• Experience within education, training or the creative industries is preferred
• A proactive, solutions-focused mindset and a collaborative approach.
• Experience supporting recruitment, onboarding and employee lifecycle processes.