Customer Service

Customer Service Specialist | Comber, United Kingdom | Hybrid We're hiring on behalf of a globally recognised financial institution that values customer satisfaction and employee growth. This employer is known for its commitment to supporting customers' financial goals and fostering a positive, inclusive workplace culture. They are looking for dedicated individuals to join their dynamic team and provide exceptional service. The Role • Conduct financial reviews and provide accurate information to customers, enabling informed decisions. • Educate customers on banking services and support them in selecting the best options for their needs. • Ensure accurate and compliant completion of processes, delivering a seamless customer experience. • Proactively manage customer needs and resolve any complaints or errors effectively. • Maintain strong relationships with colleagues to support broader business aims. • Contribute to a fast-paced environment where all ideas are valued. What You'll Need • Proven experience in a customer service environment, with a focus on relationship management. • Excellent communication skills, both verbal and written. • Strong organizational and time management abilities. • Experience working within a regulatory environment is advantageous. • Good technology skills, including proficiency with Microsoft Office. • A customer-focused attitude and a commitment to delivering positive outcomes. What's On Offer • Annual salary up to £27,976.00 with monthly pay. • A £1,000 joining bonus, with £500 after 3 months and £500 retention bonus after 12 months. • Hybrid working options offering a balance between office and home-based work. • Comprehensive training and ongoing investment in professional development. • Access to a wide range of employee benefits, including wellbeing resources, discounts, and financial advice. Apply via Haystack today!