Senior Administrator

Job Introduction

Total Wellbeing Luton is a service providing an innovative approach which aims to support both the emotional and physical health needs of people across Luton. The service brings together a range of evidence-based interventions aimed at addressing emotional health concerns early whilst encouraging and enabling the adoption of healthier lifestyles, including stopping smoking, weight management, increasing physically active and managing and reducing the impact of long-term conditions.

Please note that this role is a 12month FTC.

Role Responsibility

Supervise and support the smooth running of own specific area in keeping with regulations and Turning Point’s policies and practices in order to provide efficient and high-quality service. Provide a comprehensive administration service by working closely with the wider Management Team and where appropriate, other colleagues . Liaise with service users and stakeholders to facilitate appointments, pathway progression, and effective communication throughout the patient journey.

The Ideal Candidate

We're looking for a candidate with administration experience. Experience as a Senior Administrator is desired but not essential. A confident communicator who can prioritise a varied workload and provide wide-ranging administrative support – and it’s vital that you’re able to achieve this without losing your methodical attention to detail. It would be an essential to have knowledge and experience of Word, Excel and other Microsoft systems and you will be trained on our data systems.To be considered for this role you will need to have:

• Experience of working in an administrative and customer-focused role within a health and social care, NHS, or similar service environment.
• Have experience within a fast paced, demand led environment
• Ability to support a diverse community without prejudice and demonstrate empathy
• Ability to work flexibly to meet the demands of the service and provide a high-quality client experience
• Experience using databases to input personal and sensitive information and Microsoft Office 365
• Strong written and verbal communication skills, with the confidence to coordinate across teams, manage stakeholder relationships, and support service delivery in a busy administrative environment.

Total Wellbeing Luton operates Monday to Friday 8am to 8pm and Saturday 9am to 4pm. The successful candidate would be required to be flexible and work on a shift rota basis to meet the needs of the service

Although, time management, organisational, IT skills are just as important as your communication and people skills. Dynamic and driven, you’re someone with a naturally positive disposition and will fit in well in our team.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees 

T urning Point Benefits .

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Turning Point

Attached documents

• SM - Senior Administrator Talking Therapies.pdf