Teamleitung (m/w/d) Service Monteure

Teamleitung (m/w/d) Service Monteure | Kiel, Germany | On-site We are hiring for a leading national expert in vehicle glass repair and replacement, renowned for safety, reliability, and exceptional quality standards across hundreds of service centers. The Role • Lead a team of service technicians in the repair and replacement of vehicle glass, including the calibration of driver assistance systems. • Oversee technical and operational aspects of the service center, ensuring adherence to company standards and efficient daily planning. • Provide excellent customer service from initial order to vehicle handover, serving as the primary point of contact. • Manage administrative tasks including invoicing, handling customer funds, and processing incoming orders. • Implement quality assurance measures, conduct inventory, and ensure all audit-relevant standards are met and maintained. What You'll Need • Completed vocational training in a trade, with preferred experience as an automotive mechatronics technician, automotive mechanic, or bodywork specialist. • Willingness to undergo and pass the required certification for operational management (HWK) or already hold this qualification. • A valid driver's license (Class B) and proficiency in PC operations. • Strong customer and service orientation with excellent communication skills. • Ability to work independently and collaboratively within a team, fostering trust and cooperation. • Good command of the German language. What's On Offer • Competitive starting salary with full-time employment, plus a bonus for the operational management role and additional responsibilities. • Attractive annual bonuses including holiday and Christmas pay. • Generous paid time off, including 30 days of annual leave and opportunities for special leave and sabbaticals. • Company benefits such as vehicle leasing options, cycling schemes, and potential for career advancement. Apply via Haystack today!