IT Network Infrastructure Engineer

My client, a Fortune 200 global organisation in undergoing a huge digital transformation, to assist with this they are seeking a highly motivated IT Network Infrastructure Engineer to join the team. The role is primarily based in the Lichfield office, with travel across the UK and occasionally EMEA to survey, document and enhance IT and network infrastructure across multiple sites. You will play a key role in standardising and modernising IT and Network infrastructure by conducting on-site assessments, identifying opportunities for improvement, and deploying new hardware and software. In addition, the role includes hands-on and remote end-user deskside support.

Infrastructure & Project Delivery

• Conduct detailed on-site audits of IT infrastructure
• Accurately document existing environments, including networks, hardware and structured cabling
• Identify and recommend improvements to enhance performance, reliability, and standardisation
• Support the setup of new warehouses and office locations
• Deliver hardware rollouts including PCs, printers, switches, and routers
• Support software deployment and upgrades
• Manage and coordinate internet line installations and upgrades
• Support end-to-end project delivery, including planning, execution, and reporting

Deskside & User Support

• Provide Level 1 and Level 2 technical support to end users
• Support commonly used business applications (e.g., Microsoft, Adobe)
• Troubleshoot LAN/network connectivity issues
• Deliver a high level of customer service

Essential

• Broad knowledge of IT systems, networks and enterprise environments
• Experience conducting site surveys and producing detailed technical documentation
• Proven ability to work within structured project environments (Agile)
• Strong troubleshooting and problem-solving skills
• Comfortable working across different countries, cultures, and time zones
• Willingness to travel

Desirable

• Knowledge of AutoCAD for infrastructure and cabling documentation
• Experience working in multi-site or international organisations

Personal Attributes

• Detail-oriented with a strong focus on accuracy and documentation
• Self-motivated and able to work independently while travelling
• Strong team player with a collaborative mindset
• Flexible and adaptable in a fast-paced, evolving environment