ServiceNow Moveworks AI Architect

Must Have Technical/Functional Skills

 ServiceNow Now Assist, Moveworks

Roles & Responsibilities

•  Good exposure on ServiceNow AI platform, Now Assist, AI Control Tower, Moveworks AI Assistant,Predictive intelligence and workflow data fabric.

• Identify and prioritize AI / agentic use cases across service desk, application, and infrastructure operations

• Define architecture and decision framework for: Now Assist vs Predictive Intelligence vs Moveworks

• Design integrated ServiceNow + Moveworks solutions for conversational AI and workflow execution

• Drive implementation of: AI-assisted and autonomous workflows, Knowledge generation, triage, and resolution automation

• Establish AI operating model and governance (intake, lifecycle, risk, compliance, support)