Application Support Lead

Application Support Team Lead Up to £52k plus bonus Milton Keynes / Hybrid VIQU are working with a well-established SaaS provider going through an exciting phase of growth. They're hiring an Application Support Team Lead to help lead their 2nd and 3rd line support teams.

This is a player manager role where you're expected to still be hands-on with 3rd line supporting using SQL, and de bugging C# whilst leading and mentoring 5 support professionals. This role would suit an individual who is very strong technically, with some people leadership experience.

Experience required for the Application Support Team Lead Strong hands-on SQL skills, working as an escalation point for support teams.<br />Debugging experience, C# ideally, but transferable OOP experience will be considered.<br />3rd line application support experience.<br />Experience with Azure or AWS platform.<br />Some technical people leadership experience Job duties of the Application Support Team Lead Leading resolution on complex technical tickets across the SaaS platform.<br />Writing and troubleshooting complex SQL queries.<br />Debugging across a range of programming languages.<br />Leading critical incident response and post-incident reviews.<br />Managing, coaching and developing 4-5 senior technical staff.<br />Providing technical insight into Product and Engineering teams to help steer the roadmap of the product lines.<br />Apply now to speak with VIQU IT in confidence.

Or reach out to Jack McManus via the (url removed) Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment