Infrastructure support professional - Jersey city, NJ / Naveen

Title: Infrastructure support professional

W2 Only

Position Type: Right to Hire

Location: Jersey city, NJ

Onsite

Recruiter Summary

This is not a traditional software developer role and should not be recruited as one. The manager is seeking a technically strong application/infrastructure support professional who can install, configure, upgrade, integrate, document, and troubleshoot third-party vendor applications in a predominantly Microsoft environment. The strongest backgrounds are likely to come from system engineering, Windows infrastructure, SQL Server/DBA, application support, production/application engineering, or network/infrastructure engineering.

Top 5 Priorities Identified by the Manager

• Windows / Microsoft operating environment
• SQL Server / database understanding
• Control-M
• Networking fundamentals: IP addresses, MAC addresses, DNS, firewalls, segmented networks, TCP/IP, HTTP/HTTPS
• Reporting tools / reporting capability (examples: Crystal Reports, QlikView/Qlik Sense or comparable tools)

Core Responsibilities

• Install and configure third-party vendor software.
• Support application upgrades, releases, vulnerability remediation, software currency, and lifecycle activities.
• Prepare or coordinate supporting infrastructure such as Windows servers and SQL databases; partner with dedicated infrastructure and DBA teams rather than directly owning all hardware/database administration.
• Own implementation, integration components, configuration, documentation, and delivery through the development/application lifecycle.
• Create and maintain installation procedures, release documentation, application documentation, and Confluence content.

Support vendor applications at an L2/L3 application-support level; troubleshoot functional issues, investigate root cause, and escalate to vendors when appropriate