Quick Overview
Job Description
In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.
Job Title: Solution Support IM eUtran Carrier Agr
Duration: 1 year
Location: Atlanta, GA 30328
Responsibilities include:
• Coordinate Equipment deployment with Service Providers and any other disciplines that interface with the Customer Network facilities, central office or Cell site properties and access.
• Manage market level telecommunication cabinet(s) deployment activities including, but not limited to the following: Site Survey, BOM creation, Civil, Install and Integrate with other vendor equipment (DAS equipment)
• Knowledge of RF design sheets, coordinating gathering customer inputs for data translation team to generate Network design, and Radio Network Design information
• A highly developed skill set or authority on matters within a project set-up with SAP such as WBS and the entire purchasing process
• A highly developed skill set related to the ability to sell our key offerings to customers through knowledge of sales strategies, customer business cases, key selling points, main customer deliverables, key company success stories and sales experiences that can be leveraged in the sales effort. Knowledge of product or services offerings such as BTS, eNB, RBS and other hardware or services, with basic knowledge of the following products: AXE 501, AXE 810 3G UMTS, Power PDU, and EPDU. BTS 2100 series, UMTS Node B 3100 series cabinets, BBU power, eNodeB - RBS 6000 series, RRU/RRUS, DUG/DUW/DUL, Air Antenna, Metro Cell, RET/CCU
• A highly developed skill set or authority on matters using company tools to collaborate, document, complete employee service forms, learning tools, and innovation submissions
• Speaks and writes English well, uses English on a daily basis in the work context Professional Skills, Tools and Metrics
• A mastery of oral and written communication for different target groups in different situations with the ability to listen to others. Maintains a flow of communication with customers / suppliers / colleagues / collaborators. Ability to convey, receive and exchange ideas, information, knowledge and experiences in a clear, concise and open manner. Gives and receives feedback
• A mastery or highly developed ability with the Microsoft Office Suite with extended knowledge of the tools beyond basic templates and simple reporting – independently demonstrates advanced modeling skills like macros, pivot tables and data analysis capabilities. MS Office Suite of tools used daily (Excel, Power Point, Outlook, Word)
• A mastery of skill or highly developed ability within local data management tools for network roll-outs that support all of the business processes of Network Design, Site Acquisition, Civil Works and Site Implementation
• A good working knowledge of Project Management fundamentals such as PMI, PROPS-C, may have completed a PMP certification Supply & Logistics
• A highly developed skill set or authority on the company supply process’ including; Order flow, scheduling, call-offs, order tracking, reporting and handling of missing and incomplete orders
• A highly developed skill set or authority for completing out of box failure and return material authorization forms through completion of process with data management records Radio Access Network
• A highly developed skill set or authority of customer input requests or new equipment build templates to include basic cellular planning functions of network backhaul, IP addressing fundamentals, radio frequency band selections and cellular technologies
• A good working knowledge of cellular handovers and neighbor relations. RF design sheets and the drive test process
• A highly developed skill set or authority of a Network Operations Center (NOC) or Network Integration Center (NIC) with the basic ability to communicate with network center technician’s on items such as; site access, alarm clearing, advanced site configurations, and site validations Network Build Principals
• A good working knowledge of the site Civil Works process describes the activities of construction work at telecommunications sites. Civil works for telecom network sites includes site build and making the sites ready for installation of telecom equipment. This comprises all activities from procurement of Service Providers and planning the activities to the final site build. Civil works for Fiber Deployment includes the delivery of a complete fiber network including the complete fiber & equipment installation
• A good working knowledge of the site acquisition process of telecommunication sites. Site acquisition consists of the activities of; Design requirement collection, search, survey, evaluation &decision and permits and lease
• Completed certification of OSHA 10 hour or longer course for construction or telecom industries
• A highly developed working knowledge of the company quality audit process for controlling the quality of the implementation in a rollout when the implementation services are performed by Authorized Service Providers (ASP). QA is a part of ASP solutions where it is a natural part of the daily work in a rollout. The aim is improvement of maintainability and reliability over time in service performance and to ensure overall compliance objectives are met
• A highly developed working knowledge of company installation and implementation processes including reviewing a Method of Procedure (MOP) and general Change Management process’, the correct time to request the next level of support, ability to schedule multiple personnel, and document all processes and site visits within expected tools
• A highly developed working knowledge of company change order processes to include financial impacts, root cause analysis, cost ownership, and all documentation and revisit tracking until site or project is complete with invoicing
• A highly developed working knowledge of company Sourcing and authorized service provider internal teams to assist with resource identification and compliance
• A highly developed working knowledge of telecommunication equipment alarm clearing of both the logical and physical nature. Including alarm management, tracking, and clearing to ensure owner, stakeholder and closure/handover requirements
• A highly developed working knowledge of company Close Out Packages (COP) procedures and the ability to determine both customer, project, and company requirements to ensure completeness and ability to handover an item for invoicing Strategic Sourcing Functions
• Ability to follow all safety standards and complete approved OSHA 10 hour course for telecommunications industry
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