Customer Service

Customer Service Specialist | Conlig, United Kingdom | Hybrid | £27,976.00 annual salary This employer is a leading customer experience powerhouse, known for its commitment to client success and fostering a vibrant, supportive work environment. They are seeking passionate individuals to join their dynamic team and make a real impact on customer satisfaction. The Role • Provide outstanding customer service as the first point of contact, helping customers achieve their financial goals. • Educate customers on banking services and guide them to the best options for their needs. • Accurately and compliantly complete processes, ensuring a seamless customer experience. • Conduct financial reviews and provide accurate information on products and services. • Resolve complaints and errors efficiently, restoring customer satisfaction. • Maintain strong relationships with colleagues to support broader business objectives. What You'll Need • Previous experience in a customer service environment, with a focus on relationship management. • Excellent communication skills, both verbal and written. • Experience working within a regulated environment. • Proficiency with technology, including Microsoft Office. • A strong customer-focused attitude and a detail-orientated approach. • Ability to manage organisation and time effectively to meet performance measures. What's On Offer • A competitive annual salary of up to £27,976.00. • A generous joining bonus (£1,000) and retention bonus. • Hybrid working options for improved work-life balance. • Comprehensive training and ongoing investment in your development. • Access to a wide range of employee perks, including wellbeing resources, discounts, and financial advice. Apply via Haystack today!