Quality Management (QM) Test Analyst

Job Title: Quality Management (QM) Test Analyst – Child Support Modernization

Location: Hartford, CT – Hybrid

Duration: 6+ months Contract

Mandatory Requirements

• Prior hands-on experience supporting User Acceptance Testing (UAT) for a Child Support Modernization implementation.
• Strong knowledge of Child Support business processes, policies, case management operations, and associated workflows.
• Demonstrated ability to execute detailed test cases, identify defects, and validate system functionality with a high degree of accuracy.
• Exceptional attention to detail with the ability to identify subtle issues, inconsistencies, and business process gaps.
• Strong analytical, problem-solving, and investigative skills.
• Ability to manage multiple priorities while maintaining a high level of quality and accuracy.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with business users, vendors, technical teams, and project leadership.
• Must comply with all State policies, security requirements, and procedures.