Senior Business Analyst Banking, Digital Analytics & Data

Job Title: Senior Business Analyst Banking, Digital Analytics & Data
Location: Remote
Experience: 10+ Years
Employment Type: Contract

Job Description

We are seeking an experienced Senior Business Analyst with strong expertise in Retail Banking, Credit Card, Digital Banking, Data Analytics, and Enterprise Reporting. The ideal candidate will have hands-on experience gathering and documenting business and functional requirements, working with cross-functional teams, performing data analysis using SQL and Power BI, and supporting end-to-end UAT and production releases.

The candidate should be comfortable working between business stakeholders and technical teams to translate business needs into BRDs, functional specifications, user stories, acceptance criteria, process flows, and test scenarios.

Key Responsibilities

• Gather, analyze, and document business and functional requirements through stakeholder interviews and workshops.

• Create and maintain BRDs, FDDs, functional specifications, user stories, acceptance criteria, process flows, and business rules.

• Work closely with Product Owners, Business SMEs, Development, QA, Data, and Reporting teams.

• Analyze customer, account, transaction, and operational data using SQL/SSMS.

• Support Retail Banking, Credit Card, Digital Banking, or Financial Services initiatives.

• Identify process gaps, workflow inefficiencies, data-quality issues, and opportunities for system improvements.

• Develop current-state and future-state process maps and perform fit-gap analysis.

• Support analytics and reporting initiatives using Power BI, semantic models, dashboards, and reusable datasets.

• Coordinate and manage SIT, UAT, regression testing, defect triage, and production-readiness activities.

• Create test scenarios and ensure requirements-to-test traceability.

• Work with Agile teams and manage requirements, defects, and enhancement requests using Azure DevOps and/or JIRA.

• Support production releases, incident management, root cause analysis, and post-production validation.

• Prepare dashboards, operational reports, user guides, runbooks, and knowledge-transfer documentation.

• Collaborate with data governance teams to support data quality, access controls, and compliance requirements.

Required Skills

• 10+ years of experience as a Business Analyst or Senior Business Analyst.

• Strong experience in Requirements Gathering and Business Process Analysis.

• Hands-on experience creating:

  • BRD

  • FDD / Functional Design Documents

  • Functional Specifications

  • User Stories

  • Acceptance Criteria

  • Process Flows

  • Business Rules

• Strong domain experience in Retail Banking, Credit Cards, Digital Banking, or Financial Services.

• Strong SQL and data analysis skills.

• Experience with Power BI, dashboards, reporting, or self-service analytics.

• Experience coordinating SIT, UAT, regression testing, and defect management.

• Strong understanding of Agile/Scrum methodologies.

• Experience with Azure DevOps, JIRA, HP ALM, or similar tools.

• Excellent stakeholder management and communication skills.

Preferred Skills

• Experience with Microsoft Fabric, including Lakehouse, Dataflows, Pipelines, or Semantic Models.

• Exposure to Azure AI or AI-enabled analytics use cases.

• Experience validating AI-assisted insights or analytics outputs.

• Knowledge of Data Governance, Data Quality, PII, Privacy, and Access Controls.

• Experience supporting enterprise analytics or digital transformation initiatives.

• Healthcare or enterprise system modernization experience is a plus.