System & Cloud Engineer II - Req# 608

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need...

We are hiring a System & Cloud Engineer to support reliable, secure, and well structured technology operations. This role is designed for a technologist who is ready to grow across compute, storage, cloud, and platform services while learning disciplined execution through runbooks and established processes. This person will participate in incident response, local data center support, 24x7 rotational on-call, disaster recovery support, documentation, security/patching standards, and cross-stack capability development.

What's in it for you...

COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you'll do...
Carry out operational tasks using documented procedures and runbooks
Support infrastructure changes with guidance from senior engineers
Monitor environments and respond to alerts to maintain system health
Process ServiceNow tickets including requests and incident support
Perform routine maintenance such as patching and access updates
Assist with deployment and decommission workflows
Support disaster recovery validation and testing
Maintain and enhance system documentation and runbooks
Troubleshoot across compute, storage, virtualization, and cloud platforms
Identify opportunities for simple automation enhancements

What you'll bring...
Degree in Computer Science or related discipline or equivalent experience
One to three years of hands on infrastructure or systems support experience
Entry level certifications across Microsoft, Linux, VMware, cloud, or storage preferred, including Microsoft Fundamentals/Associate, Linux+, RHCSA, VMware VCTA/VCA, Security+, AWS Cloud Practitioner, Azure Fundamentals, Pure Storage associate, or Brocade SAN administrator credentials.
Working knowledge across multiple technical domains with interest in one primary area
Experience with Windows and or Linux system administration tasks
Exposure to VMware virtualization platforms
Familiarity with storage systems and Fibre Channel concepts
Awareness of AWS and Azure environments and cloud resource design, troubleshooting and management experience
Understanding of Kubernetes fundamentals and container platforms
Ability to review and adjust scripts in PowerShell, Bash, Python, Terraform, or Ansible
Strong documentation, communication, and organizational skills

The salary range for this job is $72800 - $109200. This is a hybrid position and employee will work in Rocky Hill and Avon sites.

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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