Front Office Agent / Rezeptionist (Spät- und Nachtdienst) - "the niu Buddy"*

Front Office Agent / Rezeptionist | Esslingen, Germany | Hybrid

This employer is a leading European hotel group, known for its diverse portfolio of properties and commitment to guest experience. They are partnered with a major global hotel brand, expanding their reach and offerings across Europe. This is an exciting opportunity to join a dynamic and growing family-run business that values its people and fosters an inclusive environment.

The Role

• Serve as a welcoming host, managing front office and F&B duties during late and night shifts.
• Handle guest check-in and check-out processes efficiently and cordially.
• Prepare and serve beverages and food, ensuring a high standard of service.
• Engage with guests, provide local insights, and enhance their stay.
• Act as a key point of contact for guests during off-peak hours.

What You'll Need

• A genuine passion for hospitality and guest service.
• Excellent communication and interpersonal skills.
• Open-mindedness and strong intercultural competence.
• Team spirit and a proactive, engaged attitude.
• Flexibility to work late and night shifts.
• Previous experience in hospitality is a plus, but not required for this cross-entry opportunity.

What's On Offer

• A supportive and family-like work environment that celebrates individuality.
• Opportunities for growth within a large, reputable hotel group.
• Attractive employee rates applicable across a global network of hotels.
• A role with varied responsibilities, contributing directly to guest satisfaction.

Apply via Haystack today!