Strategic SIAM Practice Lead - IT Service Governance

Flight Centre Travel Group in Queensland is seeking an experienced SIAM Practice Manager to govern ITSM across a complex multi-vendor environment. You will design, standardise, and continuously improve ITSM processes, ensuring compliant service delivery and governance with internal teams and external providers.

This strategic, governance-focused role emphasizes policy, end-to-end process ownership and performance reporting to senior stakeholders. ITIL certification is preferred.