EU Road Freight Product Manager

Job Title: EU Road Freight Product Manager

Salary: £40,000 per annum
Job Type: Full-time, Permanent
Industry: Logistics / Freight Forwarding / Transport
Location: Coalville

We are currently recruiting for an experienced EU Road Freight Product Manager / Freight Forwarder to join a growing logistics and freight forwarding business.

This is an excellent opportunity for an experienced transport and logistics professional with a strong background in UK domestic and European road freight operations, freight forwarding, haulage coordination, carrier management, and customer solutions.

The successful candidate will be responsible for managing day-to-day freight operations, developing transport solutions, negotiating rates with hauliers, supporting new business opportunities, and maintaining strong relationships with customers and transport partners.

Key Responsibilities:

Manage UK domestic and European road freight operations from booking through to delivery.
Arrange and coordinate transport solutions including FTL (Full Truck Load) and LTL (Less Than Truck Load) movements.
Source and negotiate competitive transport rates with haulage partners and subcontractors.
Manage carrier relationships and support the onboarding of new transport partners.
Coordinate customer shipments, ensuring deliveries are completed on time and within agreed service levels.
Provide accurate transport quotations to existing and potential new customers.
Work closely with customers to understand requirements and provide efficient freight solutions.
Manage transport documentation including delivery paperwork, PODs, and operational records.
Monitor shipment milestones and update internal freight management systems.
Process transport invoices and ensure accuracy against agreed rates.
Investigate delivery issues, complete root cause analysis, and implement corrective actions.
Support continuous improvement across transport operations and customer service processes.
Develop and maintain operational procedures and SOPs.
Produce internal and customer KPI reports.

Experience Required:

Previous experience within freight forwarding, logistics, transport operations, or 3PL environments.
Strong knowledge of UK domestic and European road freight operations.
Experience managing transport bookings, hauliers, carriers, and customer deliveries.
Experience negotiating transport rates and managing supplier relationships.
Knowledge of FTL, LTL, groupage, pallet network, and dedicated transport solutions.
Strong understanding of transport planning and freight coordination.
Experience using freight management systems; Cargowise experience would be highly advantageous.
Good understanding of import/export processes and customs documentation would be desirable.
Strong IT skills including Microsoft Office applications.

Skills & Attributes:

Excellent communication and customer service skills.
Strong negotiation and relationship-building abilities.
Highly organised with excellent attention to detail.
Ability to prioritise workload and manage multiple shipments simultaneously.
Strong problem-solving skills with a proactive approach.
Commercially aware with a focus on cost-effective transport solutions.
Ability to work independently and as part of a wider logistics team.

Benefits:

Company pension
Free parking
On-site parking
Life insurance
Private medical insurance
Referral programme

If you are an experienced Freight Operations Manager, Transport Manager, Freight Forwarder, Logistics Coordinator, Transport Planner, European Road Freight Specialist, or Freight Coordinator looking for a new opportunity, we would love to hear from you.