Senior SRE Lead: Scale Production Reliability

Heidi is expanding its core Platform/SRE team to own production reliability. You will lead a growing SRE function, stay hands-on during incidents, and shape how the team handles on-call, monitoring, deployments, and runbooks. The role demands scaling reliability as the product expands and collaborating with engineering leadership.

You'll build dashboards, improve alerting, and drive automation to reduce toil while maintaining high availability and observability across production systems.