Job Description

Key Responsibilities

Provide Level 2/Level 3 production support for Aladdin and related front office applications.
Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
Develop and execute SQL queries for troubleshooting, data validation, and analysis.
Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
Participate in production releases, change management activities, and continuous service improvement initiatives.
Support a global operating model with collaboration across regional teams and participation in incident management.

Required Skills

Experience supporting investment management or capital markets applications.
Strong hands-on experience with BlackRock Aladdin, including front office workflows.
Good understanding of the asset management trade lifecycle and front office business processes.
Strong SQL skills and experience analyzing large datasets.
Scripting experience, preferably in Python, for automation and operational tooling.
Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.

Senior Application Support Analyst (Aladdin Front office)

Quick Overview