Program Manager

Job description

• Bachelor's degree in Business, Information Technology, Communications, Engineering, or a related field.
• 10+ years of progressive program/project management experience, including demonstrated success managing large-scale implementations in a Project Management Office (PMO) environment.
• Proven experience with digital transformation initiatives, customer experience optimization, and digital customer journey mapping.
• Strong understanding of agile methodologies, with Project Management Professional (PMP) certification preferred but not required.
• Demonstrated success managing C-level and executive stakeholder relationships, including board or executive governance presentations.
• Exceptional written and verbal communication skills with strong presentation abilities, and the proven ability to work effectively across all organizational functions and levels in a matrix environment.
• Experience with emerging digital technologies and their business applications, and a track record of delivering results in fast-paced, dynamic environments.
• Strong capability in risk management, benefits realization, and cross-program dependency management.
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