AI Program Manager

Introduction

My client is accelerating the use of Artificial Intelligence to unlock capacity, improve quality, and fuel growth across North America. As the AI Program Manager, you will build and run a program of AI initiatives that create efficiencies by automating repetitive tasks and removing process waste. You will partner with various departments to select the right problems, deliver measurable outcomes quickly, and scale wins across plant sites to increase revenue, reduce cost, and eliminate waste.

Responsibilities

• Conduct stakeholder interviews to capture business objectives and constraints; translate high-level goals into clear, actionable AI project requirements.
• Build simple business cases with the respective departments; baseline current performance, and quantify benefits.
• Work with Business Stakeholders to prioritize initiatives by value, impact, labor hour avoidance, and risk mitigation.
• Prioritize AI program and project roadmap into short, iterative deliverables; prioritize delivery based on business impact and feasibility.
• Work with Business and IT to develop data and IT infrastructure and tools to support AI program roadmap.
• Ensure ownership of agents and AI workflows are transitioned to business stakeholders within the business.
• Engage with change management to ensure AI projects are accepted, and AI becomes integrated into processes .
• Track and report on program benefit metrics such as savings, improved experience, reduced waste, efficiency improvements, etc.
• Share AI knowledge to upskill the organization; coach stakeholders to see AI use cases in the processes.
• Partner with Legal/HR on data privacy and AI use policies.
• Ensure solutions comply with IT corporate cybersecurity and risk guidelines.

Requirements

• Bachelor’s degree in Project/Program Management, Engineering, Manufacturing, Computer Science, Data/Analytics, or related field.
• 3+ years leading data/AI/automation programs with manufacturing operations; proven track record delivering hard dollar benefits and labor hour avoidance.
• Mastery of program management (business cases, roadmaps, stage gates, financials).
• Excellent stakeholder communication and leadership across Operations, Sales, Marketing, IT, HR, and Finance.

Preferred Qualifications

• Background in manufacturing or associated environments.
• Lean / Six Sigma certification; experience embedding AI within continuous improvement programs.
• Experience with AI Tools (MS CoPilot Studio, MS Fabric, MS Azure Foundry).