Infra Support Engineer

Infra support

Newport beach CA

Hybrid

Key Responsibilities:

Provide comprehensive hardware and software support, including installation, troubleshooting, break/fix, and end-user- training for onsite and remote

employees. Deliver white glove- IT support for executive leaders and their executive assistants. Support Board level- meetings, executive briefings, and other strategic meetings. Manage IT asset lifecycle activities, including inventory tracking, deployment, reclamation, and documentation. Support employee onboarding by preparing, configuring, and deploying devices and ensuring a seamless first day experience. Create, manage, and resolve IT support tickets in accordance with established service standards. Perform site support activities, including maintaining local network connectivity, print services, and office technology infrastructure. Set up, maintain, and support conference room technology, including Microsoft Teams Rooms and related AV solutions