Retail Assistant Manager

Retail Assistant Manager | London, United Kingdom | On-site This employer is a globally recognised entertainment powerhouse, renowned for bringing iconic stories and beloved brands to life through exceptional studio operations and immersive retail experiences. They offer career-defining opportunities, fostering a culture where individuals are supported, celebrated, and empowered to thrive. The Role • Collaborate with the Store Manager and leadership team to achieve sales, profit, and operational KPIs. • Oversee daily operations, maintaining consistent standards across the shop floor and back-of-house. • Drive commercial performance through sales analysis and informed decision-making. • Recruit, develop, and motivate a high-performing team with a strong customer-first mindset. • Champion exceptional service by leading from the front, optimizing conversion rates and average spend. • Ensure premium merchandising standards and use storytelling techniques to create immersive customer experiences. What You'll Need • Proven leadership experience in retail operations or a similar role. • Strong commercial acumen and ability to analyse sales data. • Experience managing large teams and fostering collaboration. • Proficiency with POS and stock management systems. • Exceptional organisational and problem-solving skills. • Ability to deliver high standards of customer service. What's On Offer • A key role in shaping a new, flagship retail destination. • Opportunity to work within a globally recognised entertainment brand. • A supportive environment focused on employee growth and development. • The chance to contribute to memorable customer experiences. Apply via Haystack today!