POS Hardware & Network Support Tech(no third party, only W2, onsite)

Job Description:

Pay Rate: $45 - $50/hour on W2

Must Have Skills / Requirements
1) POS Hardware & Technical Troubleshooting
a. Hands-on experience supporting POS registers, printers, monitors, EMV payment devices, and related peripherals. Ability to diagnose and resolve hardware, software, and payment processing issues quickly. Experience with Microsoft Dynamics 365 Commerce/Retail and/or Square POS is highly desirable.
2) Networking & Infrastructure Support
a. Strong understanding of networking fundamentals including TCP/IP, DHCP, DNS, VLANs, wired and wireless connectivity. Ability to troubleshoot network-related issues impacting POS systems and payment devices. Experience configuring and supporting network-connected hardware in retail or customer-facing environments.
3) Customer Service & Independent Problem Solving
a. Customer-centric mindset with excellent communication and relationship-building skills. Self-starter and go-getter who takes ownership of issues and works independently with minimal supervision. Ability to perform under pressure, support off-hours operations, prioritize competing tasks, and collaborate effectively within a team environment.
Nice to Have Skills / Preferred Requirements
1) Experience supporting Microsoft Dynamics 365 Commerce, Dynamics 365 Retail, and/or Square POS solutions is a bonus.