.NET Application Support

Introduction:

The .NET Application Support role involves monitoring application health, resolving production incidents, troubleshooting .NET applications, supporting scheduled jobs and batch processes, executing service requests, performing SQL data validation, validating application functionality after deployments, and creating operational documentation.

Responsibilities:

• Monitor application health, jobs, interfaces, and alerts
• Triage and resolve production incidents within SLA
• Perform first-level troubleshooting for .NET, Angular, and Appian applications
• Support scheduled jobs, batch processes, APIs, and file transfers
• Execute approved service requests and configuration changes
• Perform SQL data validation and basic production data analysis
• Validate application functionality after deployments and patching
• Create and maintain operational documentation, runbooks, and knowledge articles
• Coordinate with L3 and client infrastructure teams for complex issues

Requirements:

Required Skills:

• .NET
• Application Support