Omni-Channel & CRM Lead - AI-Driven Digital Transformation

Ipsen Pty Ltd in Melbourne is seeking an Omni-Channel, Digital and CRM Lead to drive digital transformation across Australia and New Zealand, shaping customer experiences for healthcare professionals and partners.

You will lead cross-functional teams, embed data-driven practices, scale AI initiatives, and optimise Veeva CRM and other platforms to boost engagement and commercial performance. The role suits a strategic, hands-on leader in a hybrid environment.