Sales Operations Coordinator

Sales Operations Coordinator

I am working with a Leeds based client who are looking for a highly organised and detail-focused Sales Operations Coordinator to support their sales teams and ensure the smooth running of their quote-to-cash process.

Working closely with Sales, Finance, and Operations, you'll play a key role in processing customer orders, managing supplier interactions, and maintaining accurate sales data, helping to deliver an exceptional customer experience.

Key Responsibilities

• Prepare and process quotes, sales orders, and customer documentation.
• Manage transactions across the quote-to-cash process, ensuring accuracy throughout.
• Process and book customer orders within the finance system.
• Register services and liaise with suppliers through supplier portals.
• Track RFQs and customer orders, ensuring timely follow-up and resolution.
• Maintain accurate customer and sales records across CRM, SharePoint, Business Central, and other internal systems.
• Support internal and external enquiries with relevant information and updates.
• Work closely with Sales, Finance, and Operations teams to keep orders moving efficiently.
• Manage escalations and help resolve issues promptly.

About You

• Experience in sales support, sales administration, or order processing.
• Strong organisational and multitasking skills.
• Excellent written and verbal communication skills.
• High attention to detail and a proactive approach to problem-solving.
• Proficient in Microsoft Office, particularly Excel.
• Experience with Microsoft Business Central and CRM systems is desirable.
• Comfortable working collaboratively in a fast-paced environment.

Why Apply?

This is a fantastic opportunity to join a collaborative team where you'll play a vital role in supporting business growth and delivering operational excellence. You'll enjoy a varied role, exposure to multiple business functions, and opportunities to develop your career.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.