Arabic-Speaking Project Coordinator [212053]

Arabic-Speaking Project Coordinator | Global AI Enterprise SaaS | 100% Remote (UK)

Empower enterprise clients across the MENA region using cutting-edge corporate learning technology. A market leader in AI-driven enterprise software is seeking an Arabic-Speaking Project Coordinator to manage account implementations, drive platform adoption, and act as the vital bridge between enterprise clients and internal product teams.

What’s In It For You

• Pay Rate: £22.09 per hour (PAYE)

• Work Model: 100% Remote within the UK (CET-aligned)

• Flexibility: Initial 30-hour work week (9:00 AM – 3:00 PM CET / 8:00 AM – 2:00 PM UK) with rapid ramp-up to 40 hours based on performance.

• Contract: 12-month fixed-term contract starting September 2026.

What You’ll Be Doing

• Serve as the dedicated operational contact for Arabic and English-speaking enterprise accounts.

• Facilitate client kick-offs, run 1:1 onboarding calls, and structure learning rollouts.

• Manage asynchronous technical troubleshooting: log bugs, gather screenshots/logs, and resolve setup issues within a strict 1-to-2-hour response SLA.

• Work a Sunday through Thursday schedule to align with regional client working days.

• Track project deliverables using Jira, Monday.com, and Slack while analysing basic platform adoption metrics.

What You’ll Bring

• Native-level fluency in Arabic and professional fluency in English.

• 2+ years of B2B SaaS client-facing experience in project management, customer success, or tech support.

• Hands-on proficiency with project tracking tools (Jira, Monday.com, Asana, Trello, or Notion).

• Strong asynchronous communication skills with proven ability to work autonomously.

• Availability for a Sunday–Thursday shift pattern and a notice period of 2 weeks or less.

Our Client is an American on‑demand software vendor that specialises in applications for HR, finance and planning. Having designed for government agencies, educational institutions, and some of the world’s largest corporations, they set themselves apart from their competitors as the only ones seamlessly integrating modern and futuristic developments into their existing systems.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

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