SRE Engineer (Interview type: L1 Video and L2 -Face to Face)

Job title: SRE Engineer

Duration: 06+ Months

Location : Ofallon, MO

Interview type: L1 Video and L2 - Face to Face

Project Scope: Gateway Platforms team is looking for a Site Reliability Engineer to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role and Responsibilities:

• The role of Site Reliability Engineer is to be the production readiness steward for the platform.
• This is accomplished by closely partnering with developers to design, build, implement, and support technology services.
• A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at company through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
• Ultimately, the role of SRE is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.
• Engage in and improve the whole lifecycle of services from inception and design, through deployment, operations, and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

Required Skills

• Background in operational resiliency and self-healing systems.
• Understanding of two factor authentication.
• Strong documentation and communication skills.
• Strong understanding and experience in implementing NGINX configuration.
• Intermediate understanding of Active Directory (Users / Groups), SAML, LTPA, SSO, Oath.
• Understanding of DEVOPS technologies like Chef, Jenkins, Groovy, shell scripting, bitbucket, GIT.
• Experience in working with or implementing automation workflows and/or scripting development.

Preferred Skills

• Client-server relationships
• Network concepts (Layer 1 to Layer 3)
• Stack trace analysis (TCP dumps, heap dumps, CPU/memory analysis, thread dumps).
• Load balancers and application firewalls.
• Operating System navigation.
• Logging and monitoring methods, standards, and tools.
• High availability and business continuity planning