Teamleitung (m/w/d) Service Monteure

Teamleitung (m/w/d) Service Monteure | Wiesloch, Germany | On-site We are a renowned leader in the automotive glass repair and replacement industry, known for our commitment to innovation and exceptional customer service. Join a dynamic team that values quality and efficiency, driving our mission to keep our customers safely on the road. The Role • Lead and mentor a team of service technicians, ensuring high standards of work. • Oversee and execute standard and complex automotive glass repairs and replacements. • Monitor and manage team performance against key performance indicators (KPIs). • Ensure compliance with company policies, procedures, and safety regulations. • Actively listen to customer needs to deliver outstanding service experiences. • Identify and present opportunities for value-added products and services. What You'll Need • Proven experience in automotive glass repair or a related technical field. • Demonstrated ability to lead and motivate a team. • Solid understanding of customer service principles. • Proficiency in managing technical tasks and problem-solving. • Ability to work effectively towards branch and personal KPIs. • Commitment to maintaining tools and equipment in excellent condition. What's On Offer • Opportunity to lead a skilled technical team. • Comprehensive training and development programs. • A supportive work environment with clear performance targets. • Competitive compensation package (details to be discussed). Apply via Haystack today!