SOC Duty Manager (DV Cleared)

SOC Duty Manager - DV Cleared

Location: Milton Keynes (full time onsite)

Duration: 12 Months +

Rate: £700 - £800 per day (Inside IR35)

Start: ASAP

Overview:

We are seeking an experienced SOC Duty Manager to join a high-profile operational command function supporting a critical security environment.

As the SOC Duty Manager you will act as the on-shift operational commander, responsible for maintaining the single operational picture across multiple technology and security domains, leading integrated incident response activities, and making critical Real Time operational decisions.

The successful candidate will possess exceptional situational awareness, strong leadership capabilities, and the ability to coordinate multiple teams during high-pressure operational events.

Key Responsibilities:

Act as the primary operational decision-maker during live incidents and service-impacting events.
Lead integrated incident response activities across multiple operational teams.
Maintain overall command and control of incidents from identification through to resolution.
Ensure a single, accurate operational picture is maintained at all times.

Incident Management & Escalation

Assess operational events and determine appropriate response actions.
Declare and manage Major Incidents where required.
Act as the primary escalation point for operational teams during live incidents.
Coordinate escalations to senior stakeholders and leadership teams as appropriate.

Coordinate activities across Security Operations, Network Operations, Infrastructure, Physical Security, and supporting operational teams.

Ensure effective communication and collaboration between technical and non-technical stakeholders.
Drive timely decision-making and resource allocation during critical events.

Oversee operational handovers and shift continuity.

Ensure high-quality documentation, reporting, and event timelines are maintained.
Support post-incident reviews and continuous improvement initiatives.
Promote operational best practices and adherence to established procedures.

Skills & Experience:

Essential

DV Level Security Clearance.essential*

Proven experience leading operational teams within a 24/7 mission-critical environment.
Strong incident command and crisis management experience.
Ability to coordinate multiple teams and stakeholders during complex operational events.
Experience operating within high-pressure, Real Time environments.
Excellent communication, stakeholder management, and leadership skills.
Strong situational awareness and structured decision-making capabilities.
Ability to rapidly assess operational risks and make informed decisions.

Desirable

Experience within Security Operations Centres (SOC), Network Operations Centres (NOC), Command Centres, Defence, Government, or Critical National Infrastructure environments.
Experience managing Major Incidents and operational escalations.
Knowledge of cyber security, infrastructure, network operations, and physical security disciplines.
ITIL, Incident Management, Operational Leadership, or related certifications.

If this role is of interest please email your CV to: (see below)

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