Visage PACS Subject Matter Expert (SME)

The Visage PACS Subject Matter Expert (SME) serves as the primary technical and clinical authority for the Visage 7 Enterprise Imaging Platform. This role bridges the gap between IT infrastructure and clinical radiology workflows, ensuring the system is optimized for high-performance diagnostic reading, seamless integration, and user adoption.

Key Responsibilities

• System Optimization: Configure and fine-tune Visage 7 tools (e.g., protocolling, hanging protocols, and advanced visualization) to meet specific clinical requirements.
• Workflow Design: Analyze and translate complex radiology workflows (CT, MRI, Mammo) into efficient system configurations.
• Technical Liaison: Act as the main point of contact between clinical staff (radiologists/technologists) and IT/Vendor teams for troubleshooting and system enhancements.
• Implementation & Upgrades: Lead technical validation and user acceptance testing (UAT) for system upgrades and new site deployments.
• Integration Support: Oversee DICOM/HL7 integrations and ensure smooth interoperability with the EHR (e.g., Epic Radiant), AIDOC, TeraRecon and reporting systems (e.g., Powerscribe360 and RadAI).

Core Qualifications

• Experience: 5-8 years of hands-on experience specifically with Visage 7 PACS. (Visage Failovers, Hardware Refreshes, Cloud deployment strategies, Cert installs)
• Clinical Knowledge: Deep understanding of diagnostic imaging workflows and radiologist reading patterns.
• Technical Proficiency: Familiarity with DICOM standards, HL7 interfaces, and server-side rendering architecture.
• Certifications: CIIP (Certified Imaging Informatics Professional) or RT (Radiologic Technologist) background is highly preferred.

Essential Skills

• Analytical: Ability to diagnose complex image delivery and Microsoft OS issues for imaging.
• Communication: Skilled at "translating" technical jargon into clinical terms for physicians.
• Agility: Capable of managing high-pressure situations during system go-lives or downtime events.