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Senior Customer Support Advisor (7419) - Cambridge

Cambridge University Press and Assessmentcambridge🇬🇧United KingdomPosted 1 Aug 2026

Quick Overview

Salary
£26.6k - £32.6k/yr
Work Type
Hybrid
Level
Mid Senior

Job Description

Job Title: Senior Customer Support Advisor

Salary: 26,600 - 32,600

Location: Cambridge, UK - Hybrid(at least 2 days a week office is required)

Contract: Permanent

Hours: Full-time (35 hours per week)



Are you ready to lead customer support and solve complex challenges?



Join Cambridge University Press & Assessment as aSenior Customer Support Advisor, where you will be responsible for resolving advanced technical and administrative queries, ensuring seamless service for our global customers. As part of a world-class team, you will play a crucial role in supporting exam centres, schools, and learners worldwide.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of...

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